Frequently asked questions
How do I order?
Choose the size / finish and quantity on any product, tap Add to cart or Buy now, fill your address and choose Pay online or Cash on Delivery. You get an order number and email instantly.
Is GST included in prices?
No. Prices are per piece excluding GST. 18% GST is added at checkout, and you receive a GST invoice (GSTIN 07NHJPS0086P1ZA).
Is delivery free?
Yes, delivery is free on online payment. Cash on Delivery has a COD charge: up to ₹5,000 → ₹1,000; ₹5,001–₹10,000 → ₹1,500; ₹10,001–₹25,000 → ₹2,500; above ₹25,000 → ₹3,500.
Can I use a coupon with Cash on Delivery?
No. Coupons such as WELCOME50 work only with online payment.
How long does delivery take?
Usually 3–10 working days depending on your PIN code and stock. Tracking details are shared once dispatched.
What is the warranty?
5 years against manufacturing defects. Wear and tear, wrong installation and misuse are not covered.
What is the return policy?
Unused, uninstalled items in original packaging can be returned within 7 days of delivery. Damaged or wrong items must be reported within 48 hours.
How do I find the right size?
Every product lists its sizes and BG codes. For cabinet compatibility, send us your cabinet width / depth on WhatsApp and we will suggest the right code.
Do you supply dealers, architects and OEMs?
Yes. Send a bulk / dealer enquiry and our team will share a quotation.
Can I visit the showroom?
Yes, at B-56, Sher Singh Enclave, Kanjhawala Road, New Delhi 110081. Call before visiting.