Privacy Policy

This policy explains how Benign German (Benign Enterprises, New Delhi) handles your information on www.benigns.com.

What we collect

• Order details: name, mobile number, email, delivery address, PIN code and the products you order.
• Dealer / business enquiries: business name, GSTIN (optional), city, phone and requirements.
• Basic website analytics (pages visited, device type) if Google Analytics is enabled.

Payments

Online payments are processed by Razorpay. We do not see or store your card, UPI PIN or net-banking details.

How we use it

• To process, ship and support your order, and to send order emails / WhatsApp updates.
• To share your delivery details with our courier partner (Shiprocket and its couriers) for delivery.
• To reply to your enquiries and, for dealers, to share quotations.

We do not sell your personal information. We share it only with service providers needed to complete your order (payment gateway, courier, email) or when required by law.

Storage and security

Order records are stored in our secured Google Workspace account. Payment and courier credentials are kept on the server, never in the website code.

Cookies and local storage

Your cart and checkout details are saved in your own browser (local storage) so you do not lose them. You can clear them from your browser settings anytime.

Your choices

You can ask us to correct or delete your information by emailing benigngerman@gmail.com or WhatsApp +91 99119 11667, subject to records we must keep for tax (GST) purposes.

Last updated: September 2026