Terms & Conditions

By placing an order on www.benigns.com you agree to these terms.

1. Products and prices

All prices are in Indian Rupees (₹) per piece, as per our Price List 2026. 18% GST is added at checkout. Product photos are for reference; finish and colour may vary slightly. Items marked "Price on request" are quoted on WhatsApp. We may correct obvious pricing errors before dispatch and will inform you.

2. Payment

Online payment (UPI, cards, net banking, wallets) is processed securely by Razorpay. Delivery is FREE on online orders.
Cash on Delivery (COD) is available with a COD charge based on items value: up to ₹5,000 → ₹1,000; ₹5,001–₹10,000 → ₹1,500; ₹10,001–₹25,000 → ₹2,500; above ₹25,000 → ₹3,500 (GST applicable). Please keep the exact amount ready at delivery.

3. Coupons

Coupon codes (e.g. WELCOME50) are valid only on online payment, cannot be used with Cash on Delivery, and cannot be combined with other offers. We may change or withdraw offers at any time.

4. Order confirmation

You will get an order number and email after placing the order. We may call you to confirm COD and bulk orders before dispatch. We may cancel an order in case of stock unavailability, incorrect pricing or an undeliverable address; any amount paid is refunded in full.

5. Shipping and delivery

Orders are dispatched from our Delhi warehouse through courier partners. Delivery time depends on location and stock, usually 3–10 working days. Tracking details are shared once dispatched. Packaging, if specially needed, may be charged extra.

6. Returns, refunds and warranty

Please see our Return & Refund Policy (7 days) and Warranty (5 years).

7. Installation

Products should be installed by a trained carpenter as per instructions. We are not responsible for damage caused by incorrect installation or misuse.

8. Governing law

These terms are governed by the laws of India. Disputes are subject to the jurisdiction of courts in New Delhi.

Last updated: September 2026